Training

//Training

Programs

Using our expertise in developing talent within organizations and across multiple industries around the globe, our programs address these common challenges: working within teams and cross-functionally with peers, creating positive and productive work environments, influencing employee engagement, ensuring customer satisfaction, and creating innovative solutions to complex problems. Enhanced with experiential learning opportunities, each workshop builds upon the learning and knowledge gained from prior programs. This skills-building curriculum of programs moves learning from a one and done “check-the-box” training event to a sustainable change in individual behavior and organizational culture. Creating opportunities for accountability and sustainability of change ensures substantial returns on investments – both personal and professional.

In today’s business climate, organizations need to do more than just satisfy customers, they need to exceed expectations, deliver uncommon value with their products and services, and become true partners in their clients’ success. This means preparing employees at all levels throughout your organization with the language of Signature Service, training them in Signature Service behaviors, and providing them with ideas, resources, and opportunities to creatively apply these newly learned skills within their daily work activities.

For scheduling convenience, each of these modules can be delivered at separate times or combined into a sequential, multi-day format. Modules are available for customization to provide unique learning experiences for participants.

  • Introduction to Management
  • Time Mastery: Maximizing Energy Resources
  • Everything DiSC® Workplace
  • Signature Service
  • Communication Skills
  • Conflict Management
  • Creative Problem Solving & Effective Decision Making
  • Situational Self Leadership
  • Sustainability Strategies

Without direction, leaders and their organizations fail to achieve their full potential. Let us help your leaders find their way to creating a more positive and productive environment to recruit, engage, and retain talented employees, critical to your organization’s success.

Our Signature Leadership® curriculum provides you the opportunity to select the courses you need according to expected leadership demands and responsibility.

For scheduling convenience, each of these modules can be delivered at separate times or combined into a sequential, multi-day format. Modules are available for customization to provide unique learning experiences for participants.

  • Introduction to Management
  • Time Mastery: Maximizing Energy Resources
  • Introduction to Everything DiSC® Management
  • Communication Skills
  • Selecting Top Talent
  • Everything DiSC® Management – Creating Motivating Environments
  • Everything DiSC® Management – Directing & Delegating
  • Situational Leadership
  • The Coaching Clinic
  • Conflict Management
  • Creative Problem Solving & Decision Making
  • Managing Employee Performance Issues
  • Action-Oriented Meetings
  • Ethical Leadership – Managing the Gray Areas
  • Vision, Values & Mission Statements
  • Strategic Planning
  • Change Management
  • Win-Win-Win Negotiation
  • Everything DiSC® Work of Leaders
  • Situational Team Leadership
  • Crucial Conversations
  • The Five Behaviors of Cohesive Teams
  • Sustainability Strategies

Jill Hickman Companies offers two virtual training systems, both of which provide 12-month, online access to individual learners. Descriptions for each training system are provided below:

  • On-Demand: On-demand video training system with over 2000+ current videos, 80+ topics, and supplemental resources including handouts and leader guides. Video courses range in length from 4-60 minutes. Newly produced video courses are loaded monthly. Recommended for the following uses:
    • Team meetings
    • Resource for individual development action plans
    • One-on-one coaching (supplemental leader’s guides and handouts accompany most videos)
    • Individual and group training
  • Daily Lessons: Develop leadership effectiveness in 12 leadership competencies as determined by an initial assessment of 22 leadership competencies (listed below). Learners complete a daily, automated, two-minute lesson on one leadership competency. Each lesson is followed by guided practices which

offer recommended actions to apply the daily lesson. Mid-term and mastery assessments upon completion of each competency module ensure retention and application of content. Each module takes approximately one month to complete. Recommended for management level and above in group or individual training.

  • Balanced Leadership
  • Managing Work and Time
  • Adaptability
  • Effective Communication
  • Engaged listening
  • Constructive Conflict Resolution
  • Motivating and Directing Others
  • Inspiring Peak Performance
  • Decision Making and Judgment
  • Rapport and Diplomacy
  • Adaptability
  • Assessing & Growing Talent
  • Build Credibility
  • Business Knowledge
  • Career & Development
  • Engage in the Business
  • Financial Acumen
  • Focus on Results
  • Negotiating
  • Strategic Thinking

For employees whose professional designations require annual completion of continuing education programs, Jill Hickman Companies affords these employees the opportunity to save time and their organizations the opportunity to save dollars. With program approval by the following certifying agencies, employees are eligible to earn professional recertification credits at the same time they attend programs facilitated by Jill Hickman Companies.

For HR Professionals:

  • HRCI CreditsRecertification is required every three years through demonstrated professional development (preferred method) or retaking the exam. Build upon your knowledge, grow as a professional, and increase your experience daily by staying current in your HR practice. Earn HRCI recertification credits by attending HRCI approved Jill Hickman Companies programs.
  • SHRM CreditsSHRM-CP or SHRM-SCP credential holders continue to build their skills and capabilities by earning professional development credits (PDCs) for qualified activities that relate to the SHRM Body of Competency and Knowledge™ (SHRM BoCK™). They must earn 60 PDCs within a 3-year recertification period that ends on the last day of the credential holder’s birth month, or retake the certification exam, in order to maintain their credentialed status. As a recertification provider, Jill Hickman Companies provides you with the opportunity to stay current in your HR practice and earn SHRM recertification credits while attending SHRM approved Jill Hickman Companies programs.

For Finance Professionals

  • CPE CreditsAs a CPE SPONSOR, Jill Hickman Companies is registered with the Texas State Board of Public Accountancy to provide continuing professional education (CPE) to Texas certified public accountants (CPAs). Sponsor ID: 009616